Multi-User: Overview
Voluum TRK Collaboration Tools Multi-User
Danger
Pricing plan availability
Note that this feature is available only on Basic pricing plan and above. A trial option is available for some features on a lower pricing plan. To request a trial, click the 
icon in the top right corner of the screen, select the feature that you want to test and click the Request trial button.
The Multi-User feature allows an Account Owner to invite other users to collaborate with each other on the Voluum account. Users might have one of three roles:
 | Account Owner: A user who has originally registered an account in Voluum. This person has all available permissions. |
 | Admin: A user that has most of the permissions of an Account Owner, apart from the access to the payment details, and to inviting other Admins. The main duty of an Admin is to manage and distribute a workload among Workers. |
 | Worker: A user that has privileges limited only to the Private Workspace that the person was originally assigned to by an Account Owner or Admin. |
Basic items in Voluum that you create to run a campaign funnel successfully. In Voluum you can find the following campaign elements:
Campaign
Offer
Lander
Flow
Traffic source
Affiliate network
The role assignment determines the type of access to the Voluum platform. It can be set only by an Account Owner. The assignment can be changed at any time, according to the current needs.
A person with an administrative role in the account. Admin’s permissions are as follows:
Specifying Workspaces
Assigning users (Workers and other Admins) to Workspaces
Getting unlimited access to statistics
Any person who is an end-user, can sign in and access Voluum. It can be an Account Owner, Admin, or Worker.
When mentioned, it refers to an everyday Voluum user.
A person who can create, edit campaign's elements, and access reports in the assigned Workspace only. Worker can be assigned to more than one Workspaces to be able to participate in many aspects of a daily work. The number of Workers that you can invite depends on your pricing plan.
WorkspacesBasic items in Voluum that you create to run a campaign funnel successfully. In Voluum you can find the following campaign elements:
Campaign
Offer
Lander
Flow
Traffic source
Affiliate network
A user who has full control over the account. Account Owner has all possible permissions to Voluum settings, can perform any actions in the account, and makes decisions about all other users collaborating on the owner account. This user had originally registered an account in Voluum.
A person who can create, edit campaign's elements, and access reports in the assigned Workspace only. Worker can be assigned to more than one Workspaces to be able to participate in many aspects of a daily work. The number of Workers that you can invite depends on your pricing plan.
WorkspacesThe isolated area where only assigned Workers, Admins and Account Owner have access to.
Basic items in Voluum that you create to run a campaign funnel successfully. In Voluum you can find the following campaign elements:
Campaign
Offer
Lander
Flow
Traffic source
Affiliate network
Public Workspace is an area shared by all users, collaborating on one account. There is only one Public Workspace available for each account and it cannot be deleted. All users can use campaign elements in this area, but only Admin(s) and Account Owner can create and modify elements in that Workspace.
The role assignment determines the type of access to the Voluum platform. It can be set only by an Account Owner. The assignment can be changed at any time, according to the current needs.
A user who has full control over the account. Account Owner has all possible permissions to Voluum settings, can perform any actions in the account, and makes decisions about all other users collaborating on the owner account. This user had originally registered an account in Voluum.
A person with an administrative role in the account. Admin’s permissions are as follows:
Specifying Workspaces
Assigning users (Workers and other Admins) to Workspaces
Getting unlimited access to statistics
The Workspace assignment determines which campaign funnels a user can gain access to. This allows to isolate the funnels and make them unavailable for some Workers, where at the same time the Account Owner and Admin(s) can easily have insight into all data.
The Account Owner and Admin(s) can access data in all created Workspaces in Voluum. However, a Worker can only access those elements that are associated with the Workspace the Worker is assigned to.