Security
The following settings are related to different options available related to the security of your account. Pay careful attention to those settings, as they can help you make your account less vulnerable to attacks.
Password
This allows you to change the user's account password. User needs to provide a formerly used password and a new password. There are no restrictions to the format of a password, however, it is highly recommended that a complex phrase with capital and small letters and special characters will be used.
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Setup |
 |
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Setting |
Recommended on a regular basis |
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Availability |
Per user |
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Pricing Plan |
All pricing plans |
Click here to read more about changing your password:
In order to change your password, perform the following steps:
- In Voluum, go to Settings.
- Click the Security tab.
- In the Password section click the Edit button.
- Provide your old password in the first text field.
- Provide your new password in the second text field and re-type it in the third text field.
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Click the Save button.
With this option, you can change an email address that is associated with your account. This email address is used as your login.
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Setup |
 |
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Setting |
Required |
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Availability |
Per user |
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Pricing Plan |
All pricing plans |
Click here to read more about changing your email address:
In order to change your email address, perform the following steps:
- In Voluum, click the
icon. The Settings view will show up. - Click the Security tab.
- In the Email section click the Edit button.
- Provide your new email address in the first text field.
- Type in your account password in the second text field.
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Click the Save button.
- A confirmation message will be send to the new email address. Click the link in this message to confirm your new email address.
Two-Factor Authentication
The Two-factor authentication feature adds an extra layer of protection to your account by requiring an additional authentication with a dedicated mobile app during a login process. Enabling this option helps to prevent gaining unauthorized access to your account.
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Setup |
 |
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Default setting |
Off |
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Setting |
Recommended |
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Availability |
Per user |
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Pricing Plan |
All pricing plans |
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Related to: | |
Access Keys
An access key is a method of authenticating API request in Voluum. You have to generate an access key and include it in the request. In this section you can generate a new access key, view info about ones already created (but not the access key value, this is displayed only once when creating a new one) and delete them.
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Setup |
 |
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Default setting |
Off |
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Setting |
Recommended |
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Availability |
Per user |
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Pricing Plan |
All pricing plans |
Authenticated Devices
This section provides a list of all authenticated devices. An authenticated device is any mobile device that has made a successful sign in to the Voluum account. You can view devices here with a date of the last successful sign in and delete a device. Deleting an authenticated device will turn off an automatic sign in on your mobile device. You will have to sign in again in the Voluum Mobile Application.
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Setup |
 |
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Default setting |
Off |
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Setting |
Recommended |
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Availability |
Per user |
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Pricing Plan |
All pricing plans |
