Voluum Documentation

Notifications: Overview

Notifications are the best way to be in the loop with your campaigns. You can react instantly when something needs your attention, you can rest easy when event counters reach expected levels, or you can simply celebrate when you get your first conversion.

Notifications are available in both Voluum applications: web and mobile. You can select which notifications you want to see from the predefined list of system notifications or create up to 50 custom rules to be notified about the most relevant events for you.

Desktop and Mobile Notifications

Notifications come in a form of a standard push notification that is displayed in your web browser or Voluum mobile application. With VIP pricing plans, you also have an option to get a custom notification as an email.

Push notifications synchronize with each other across the web and mobile platforms. This means that the same notification can be viewed on both platforms, viewing it on one platform marks it as read in the other platform and any custom notifications created in one platform are visible in the other platform. You can create custom notification rules in the Voluum web application and receive a notification based on that rule on your mobile device.

The following article describes how notifications look and work in the Voluum web application. To learn about how notifications look in the Voluum mobile application, read the Voluum Mobile App: Notifications article.

System and Custom Notifications

There are two types of notifications in Voluum: system and custom. They differ in some aspects regarding how they are created and how they operate. To learn more about those two types of notifications, read the articles below:

Regardless of the notification type, they are both enabled and viewed in the same way. Read the further parts of this article to learn more.

Enabling and Disabling Push Notifications

Enable push notifications

At first, you will have to enable desktop push notifications. In order to do so, perform the following steps:

  1. In Voluum, click the notification_icon.png button in the top right corner of the screen. The Inbox preview will appear.

  2. Click the enable_notifications.png button at the top of the Inbox preview window.

    enable_notifications.png
  3. Depending on the type of web browser that you use, the dialog box that confirms enabling notifications may look different. The image below shows the dialog box for Google Chrome. Click the Allow button.

    enable_notifications2.png
  4. The notifications are now allowed in your web browser. Notice that the Enable notifications button has turned green: notifications_enabled.png

Disable push notifications

If you want to disable notifications for any reason, you can do this at any time. To disable notifications, perform the following steps:

  1. Click the lock_icon.png icon in your web browser's address bar.

  2. Select the Block option from the Notifications drop-down menu.

    disable_notifications.png

Viewing Notifications

Inbox preview:

All unread notifications can be view after clicking the notification_icon.png icon in the top right corner of the screen. Whenever a new notification is generated, this icon turns blue. Once you click this icon, it will show you the Inbox preview:

inbox1.png

Note that if you view a given notification on your mobile device, it will be marked as read and will disappear from the inbox preview.

Full inbox view:

You can always view all notifications, both read and unread, in the inbox view. To go to the inbox, simply click the View all notifications in the inbox preview.

inbox3.png

Inbox allows you to view, read, delete or mark as useful or not useful all notifications that you have received.

inbox2.png

In order to manage your notification, hover your mouse cursor over the notification and click one of the buttons to delete it or mark as useful or not useful:

inbox4.png

Notifications as email

Once you enable custom notifications as emails, you will get a personalized message each time a new notification will be generated.