Being an Admin in Voluum

Multi-User allows you to invite your associates to collaborate with each other on a daily basis on one account. The Multi-User feature works only in conjunction with the Workspaces feature, which allows creating complex campaign management structures where users occupy different positions and have different levels of access to Workspaces. As an Admin, you will have unrestricted access to all campaign elements in both Public and Private Workspaces, with limited access to Settings. Note that there can be more than one user with an Admin role in one account.

Your level of access is the second highest after the Account Owner's. The only difference between these two roles is that the Admin lacks access to sensitive settings, such as payment details. There are no restrictions regarding access to campaign elements in all Workspaces.

The below image visualizes the user hierarchy in Voluum after turning on the Multi-User feature.

Your main responsibility is to maintain campaign funnels by distributing the workload among Workers and personally overseeing and creating campaign funnels. To do so, you can invite new Workers and assign them to different or same Workspaces, but you are not allowed to invite and edit Admins - that is the privilege of the Account Owner. The number of Workers you can invite depends on the pricing plan. If you feel you need additional Workers, contact the Account Owner.

The table below shows your level of access to different campaign elements in the Public and Private Workspace:

Campaign elements	Public		Private (assigned)
	View	Edit	View	Edit
Campaigns	✅	✅	✅	✅
Offers	✅	✅	✅	✅
Landers	✅	✅	✅	✅
Flows	✅	✅	✅	✅
Traffic sources	✅	✅	✅	✅
Affiliate networks	✅	✅	✅	✅

The table below shows your level of access to the features.

	View	Edit
Domain	✅	✅
Tracking URLs	✅	N/A
Conversion upload	✅	✅
Collaboration tools	✅	✅
Traffic filtering	✅	✅
Event log (with assigned Workspaces)	✅	N/A
Custom conversions	✅	✅
Payment details	❌	❌

As an Admin, you can invite other users to delegate your workload and assign them the role of a Worker.

To invite a new Worker to the Voluum account, perform the following steps:

1. Sign in to Voluum.
2. Go to Settings.
3. Go to the Collaboration tools tab. 
4. In the Collaboration tools view, go to the Multi-User tab.
5. Click the Invite user button. The Invite user form will show up.
6. Provide the user's email address and select the user's role.

7. Select the user's role. You can learn about those roles in the articles below:

   • Being a Worker in Voluum
   • Being a Read-only user in Voluum
8. If a Worker or Read-only user role is selected, choose one or more Private Workspaces to which this user will be assigned.
9. (Optional) For Workers or Read-only users, there is an option to hide certain columns.

10. Click the Invite button. An invitation email with an access link will be sent to the email address provided.

    

Invitations that have been sent but have not been accepted by the user are still visible in the Pending invitations table. You can revoke the invitation by clicking the  icon and confirming the dialog box.

To edit Worker's Workspace assignment, perform the following steps:

1. In the Multi-User tab, click the  icon to enter the edit mode.
2. To change Workspace assignments, click the Private Workspaces field and select the Workspace from the drop-down menu to add the Private Workspace or click the  icon next to the Workspace's name to remove that Workspace.
3. Click the icon to save changes.

In order to remove a Worker, perform the following steps:

1. In the Multi-User  tab, click the  icon right to the user's name.
2. Click the Yes, remove button in the dialog box to confirm the removal.

As an Admin, you can create new Private Workspaces and assign Workers to them.

To add a new Private Workspace, perform the following steps:

1. In the Collaboration tools view, go to the Workspaces tab.
2. Click the Add private workspace button.
3. Provide the Workspace's name and assign Workers to this Workspace.

4. Click the Save button.

   

In order to edit Workspace's settings, perform the following steps:

1. In the Workspaces tab, click the  icon right to the Workspace's name. The Edit private workspace form will show up.

   • To change the Workspace's name, provide the new name in the Private workspace name field.
   • To change worker's assignment, click the Select workers field and select the workers from the drop-down menu or click the  icon next to the worker name to remove that worker.
2. Click the Save button.

Have more questions? You might find answers below: