Voluum Support
Voluum support hours: 08:00 a.m. - 08:00 p.m. | Mon - Fri | (Time zone: CET)
Voluum uses a priority-based support ticketing system that guarantees the following response times:
Scale pricing plan: Maximum time to respond is 12h.
Profit pricing plan: Maximum time to respond is 24h
Note
Voluum Note: Voluum support is generally aimed to help you with queries within the context of Voluum. As such, queries related to other external entities may take slightly longer to be resolved.