Being a Worker in Voluum
Danger
 | The following article is intended mainly for Workers. |
Multi-User allows inviting your associates to collaborate with each other on a daily basis on one account. The Multi-User feature works only in conjunction with the Workspaces feature, which allows creating complex campaign management structures, where users occupy different positions, and have a different level of access to Workspaces. The Worker is assigned to at least one Private Workspace where this person can cooperate with other users also assigned there, as well as run campaign funnels and monitor their performance.
Your Role
The below image visualizes user hierarchy in Voluum after turning on the Multi-User feature.
 | As a Worker, you and other assigned Workers have unlimited access to your Private Workspaces, meaning that you will be able to access, create and edit campaign elements that are assigned to your Workspace. You can also use campaign elements from the Public Workspace in your campaign funnels but will not be able to create or edit them. The stats you will see will be restricted to your Workspace only. |
Your Permissions
The table below shows your level of access to different campaign elements in the Public and Private Workspace:
Campaign elements | Public | Private |
|---|---|---|
Campaigns | Not available | Create and edit |
Offers | Read only | Create and edit |
Landers | Read only | Create and edit |
Flows | Read only | Create and edit |
Traffic sources | Read only | Create and edit |
Affiliate networks | Read only | Create and edit |
Legend:
Create and edit - rights to create and edit the campaign element within given Workspace
Read only - rights to use the campaign element in the campaign funnel
Not available - the campaign element cannot be assigned to the given type of Workspace
The table below shows your level of access to the Settings view:
Settings | Description |
|---|---|
 | Read and write access: Conversion registration time reporting, Default HOME screen |
 | Read and write access: |
 | Read and write access: Click URL, Postback URL, Tracking pixel |
 | Read only mode: |
 | Read and write access: Only to actions performed in the Workspace where you are assigned to |
 | Read only mode: Custom conversions |
Private Workspaces Mean Private Stats'
All the data regarding traffic characteristics and volume, performance of campaigns and offers, and revenue are segregated on 'per assignment' basis. That means that those statistics are kept private and are visible only those related to your Workspaces from the moment of assigning. Other Workers from your Workspace can see the same stats.
Assigning Elements to a Workspace
You can assign campaign's elements that you have created exclusively in one of your Workspaces. For example, to assign the offer, perform the following steps below:
Sign in to Voluum.
Go to the tab Offers tab. The Offers view will open up.
Click the New offer button. The New offer form will show up.
Select the appropriate Workspace from the drop-down menu.
Provide the rest of the information required for the offer creation and click the Save button.
Caution
Voluum Note: The offer you have created is visible to the Account Owner, Admins and Workers that are assigned to the Workspace you selected.
Your Co-Workers
Private Workspace(s) that you are assigned to might be shared with other Workers, who are assigned to the same Workspace(s). They will have the same permissions as you. That means that they will be able to view and modify your campaigns, and similarly, you will have access to their campaigns. If you have any questions on that matter, contact your Account Owner.
Type of Access You Have
Role assignments are managed by the Account Owner. Both Account Owner and Admin can manage your Workspace assignments. If you feel that you need an access to another Workspace, please contact your Account Owner or Admin.
A person who can create, edit campaign's elements, and access reports in the assigned Workspace only. Worker can be assigned to more than one Workspaces to be able to participate in many aspects of a daily work. The number of Workers that you can invite depends on your pricing plan.
WorkspacesThe isolated area where only assigned Workers, Admins and Account Owner have access to.
Basic items in Voluum that you create to run a campaign funnel successfully. In Voluum you can find the following campaign elements:
Campaign
Offer
Lander
Flow
Traffic source
Affiliate network
Public Workspace is an area shared by all users, collaborating on one account. There is only one Public Workspace available for each account and it cannot be deleted. All users can use campaign elements in this area, but only Admin(s) and Account Owner can create and modify elements in that Workspace.
The role assignment determines the type of access to the Voluum platform. It can be set only by an Account Owner. The assignment can be changed at any time, according to the current needs.
A user who has full control over the account. Account Owner has all possible permissions to Voluum settings, can perform any actions in the account, and makes decisions about all other users collaborating on the owner account. This user had originally registered an account in Voluum.
A person with an administrative role in the account. Admin’s permissions are as follows:
Specifying Workspaces
Assigning users (Workers and other Admins) to Workspaces
Getting unlimited access to statistics
The Workspace assignment determines which campaign funnels a user can gain access to. This allows to isolate the funnels and make them unavailable for some Workers, where at the same time the Account Owner and Admin(s) can easily have insight into all data.
The Account Owner and Admin(s) can access data in all created Workspaces in Voluum. However, a Worker can only access those elements that are associated with the Workspace the Worker is assigned to.