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Namecheap: Setting up a Custom Domain

In order to use a custom domain for tracking from the Namecheap provider you need to, first of all, purchase it and then, secondly, configure it according to instructions below.

I. Configure a Custom Domain on Namecheap Side

The following section described how to set up the redirection from your custom domain ("" in this example) to the Voluum Dedicated Domain. To do so, perform the following steps:

  1. Purchase your domain from and sign in to your account.

  2. Select the Domain List from the menu on the left.

  3. Click the namecheap_manage_button.png button next to your domain.

  4. Go to the Advanced DNS tab.

  5. Go to the Host records section.

  6. Click the namecheap_add_new_record_button.png button.

  7. Select the CNAME from the Type drop-down menu.

  8. In the Host field provide your subdomain name, "track" in this example.

  9. Copy the address of your Dedicated Domain from the Domains tab in Voluum and provide it into the Value field.


    Voluum Note: All domains assigned to your account you can find in the Domains tab in Voluum. If the Dedicated Domain is already available on your account, you need to point to the Dedicated Domain. Otherwise, you should provide a name of one of the Voluum legacy domains.

  10. Select the minimum TTL (Time To Live, i.e. time to propagate all changes through the network) from the drop-down menu for faster DNS propagation.

  11. Your new CNAME record for the custom subdomain should point to the Voluum dedicated domain.


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