Amazon Web Services: Adding CNAME record
Purchase your domain from https://aws.amazon.com/ and sign into your account.
Go to the Services tab.
Go to the Networking & Content Delivery card and select the Route 53 or search "Route 53" in the search field and select it.
Select the Hosted Zones.
Select your custom domain from the list.
Click the
button.Select the CNAME - Canonical name from the Type drop-down menu.
In the Name field provide your custom subdomain name, "track" in this example.
Copy the name of your domain name from Voluum and provide it in the Value field.
Caution
Voluum Note: Currently, depending on the setup, you need to add either one CNAME record pointing to your dedicated domain (old setup) or two CNAME records pointing to Cloudfront records. Follow the in-panel instructions regarding which CNAME records to set up.
Provide the lowest TTL (Time to live, i.e. time to propagate all changes through network) value in seconds, "60" in this example, for faster DNS changes propagation.
Click the
button.You have added the new CNAME record.
Frequently Asked Questions
Have more questions about the domains? You might find the answer below:
To run high-volume campaigns, it is highly recommended that you set up and use a custom tracking domain in Voluum. While doing so, you need to set a CNAME record for your custom subdomain pointing to one of your legacy domains or, if only available, to your unique Voluum Dedicated Domain.
Following the CNAME configuration for your subdomain and after adding your custom domain to your Voluum account, it's possible that you will be returned with the following response after verifying the domain's DNS settings:
If you have set up a new domain make sure to wait 2-20 hours to fully propagate Domain Name System (DNS).
If you are setting a CNAME record on an older domain, keep an eye out for the Time to Live (TTL) setting; by default, the TTL setting is set to 14400 seconds which is 4 hours. It means that your subdomain and CNAME may take that long to propagate. You can shorten this by modifying the TTL number for your CNAME record.
If the Dedicated Domain is assigned to your Voluum account, double-check the domain configuration on the registrar's side: the custom domain should point to the Voluum Dedicated Domain